Refund Policy

Trial period

We provide a free trial period to let you fully experience the Genotool, before you make the decision to purchase a subscription. During this time, we encourage you to use Genotool and test it, and decide if you would like to purchase a subscription. Please use the trial period to ensure our product meets your needs, before purchasing a subscription. After the trial period ends, you will no longer be able to use the application unless you purchase a subscription.

No refunds

Sorry no refunds are given.

Cancellation

We offer monthly or yearly subscriptions. During your subscription period cancellation will not be possible. You can end your subscription before renewal of your subscription.